Data Protection & Privacy

TC999 Privacy Policy — Your Information Is Completely Safe With Us

TC999 treats the protection of your personal data as its highest priority. This privacy policy clearly outlines what information is collected, why it is collected, and how it is kept secure.

Last updated: January 2026
SSL Encrypted
GDPR Compliant
How We Protect Your Information

Here is a quick overview of the key pillars of TC999's privacy policy.

SSL Encryption Protection

All data transmitted on TC999 is secured with 256-bit SSL encryption. No third party can read or steal your data. This is bank-grade security.

Data Is Never Sold

TC999 never sells your personal information to third parties. Your name, phone number, and email are used solely for the purpose of providing our services.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. No unnecessary personal data is requested or collected.

Secure Data Storage

TC999's servers follow internationally recognized data protection protocols. All information is stored in encrypted form and undergoes regular security audits.

Your Consent Required

TC999 obtains your consent before using your data. You can unsubscribe from marketing communications or object to specific uses of your information at any time.

Right to Erasure

If you close your TC999 account, you may request that your personal information be deleted. No data will be retained unless required by legal obligation.

Detailed Privacy Policy

Summary message: TC999 respects your privacy. We believe you have every right to know how your information is being used. This policy is written in plain, straightforward language so you can understand everything clearly.

1 Introduction

TC999 (hereinafter referred to as "we", "TC999", or the "Platform") is one of Bangladesh's most trusted online gaming and betting platforms. We place the highest importance on the privacy of all our members and are committed to keeping your personal information secure.

This privacy policy applies to all users of TC999's website, mobile app, and related services. By creating an account or using our services, you are considered to have agreed to this privacy policy.

We want you to know with full transparency — what information we collect, why we collect it, and how it is used and kept secure. If you have any questions, contact our 24/7 support team.

2 What Information Is Collected

TC999 collects two types of information — data you provide directly and data collected automatically.

Personal information (provided directly by you):

  • Full name and date of birth
  • Mobile number and email address
  • Residential address
  • National ID (NID) or passport number (for KYC verification)
  • Payment information (bKash / Nagad / Rocket number)
  • Any information you provide in a support ticket

Automatically collected data:

  • IP Address & Device Information
  • Browser type and operating system
  • Site access timestamps and session data
  • Game history and betting records
  • Behavioral data collected through cookies and tracking technologies

3 How Information Is Collected

TC999 collects information through various methods. You have the right to know about each of them:

  • Registration form: Information you provide when opening an account.
  • KYC Verification Process: Documents submitted for identity verification.
  • Transaction records: Information automatically recorded during deposits and withdrawals.
  • Cookies & Trackers: Collected automatically while browsing the website.
  • Support contact: Messages you send via live chat or email.
  • Third-party verification services: Information received from payment gateways or identity verification providers.

4 How Information Is Used

TC999 uses your information only for the following purposes:

Purpose of Use Applicable data types Legal Basis
Account Creation & Management Name, email, phone Contractual obligations
Payment Processing Payment details and transaction records Contractual obligations
KYC & Identity Verification NID, Passport, Address Legal Obligations
Fraud Prevention IP, Device, Activity Logs Legitimate interest
Providing customer support services Contact details and support history Contractual obligations
Sending Promotions & Offers Email, Phone Your Consent
Service quality improvement Usage behavior and feedback Legitimate interest

TC999 never sells your data to advertisers and will not send you marketing messages without your consent.

5 Data Sharing Policy

TC999 never sells your personal information to third parties. However, limited data may be shared in certain circumstances:

  • Payment providers: To process transactions with payment services such as bKash, Nagad, and Rocket.
  • KYC Service Provider: With trusted third-party services for identity verification.
  • Law Enforcement Agencies: Due to a court order or legal obligation.
  • Fraud prevention agencies: To comply with Anti-Money Laundering (AML) regulations.
  • Technology service providers: Used by server hosting or analytics providers — who are bound by the same privacy policy.

Your information is not shared anywhere beyond the cases mentioned above.

7 Data Security Measures

TC999 uses industry-leading technology to protect your data:

  • 256-bit SSL/TLS encryption: All data transfers are fully encrypted.
  • Firewall Protection: Advanced firewall protection against unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: An external team of experts conducts regular system audits.
  • Staff Training: TC999 staff are trained under strict data privacy protocols.
  • Data Backup: Regular backups are maintained to prevent data loss.

Your Role: Regardless of TC999's security measures, always keep your password strong and never share it with anyone. If you notice anything suspicious, contact support immediately.

8 Your Rights

As a TC999 member, you have the following rights over your personal information:

  • Right to Know: You can request to see what information we hold about you.
  • Right to rectification: You may request corrections to any inaccurate information.
  • Right to erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: You may request that we stop using your data for specific purposes.
  • Right to Portability: The right to receive your information in a machine-readable format.
  • Right to Object: You may object to marketing communications or specific uses of your data.
  • Right to withdraw consent: You may withdraw any consent given at any time.

To exercise these rights, contact the TC999 support team. Requests are typically responded to within 30 business days.

9 Data Retention Period

TC999 does not retain your data longer than necessary. How long your information is kept depends on its type and purpose:

  • While the account is active: All account-related information is retained.
  • After account closure: Transaction records may be retained for up to 5 years due to legal obligations.
  • KYC Documents: Retained for a specified period in accordance with regulatory requirements.
  • Marketing data: Deleted immediately upon withdrawal of consent.
  • Support conversations: Retained for up to 1 year after the issue is resolved.

10 Minor Protection

TC999 is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal information from minors.

  • Age is verified at the time of registration.
  • Any account opened by a minor will be immediately closed and all associated data will be deleted.
  • If parents or guardians have concerns, they can reach out to TC999 support.

TC999 is always vigilant about protecting minors. If you suspect a child or teenager is attempting to access our platform, parents or guardians can contact us at [email protected].

11 Privacy Policy Updates

TC999 reserves the right to update this privacy policy at any time. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Members will be notified via email or in-app notification of any significant changes.
  • Continued use of tc999 after any changes will be considered acceptance of the updated policy.

Check this page regularly to stay up to date with the latest Privacy Policy.

12 Contact Us

For any questions, complaints, or requests regarding the Privacy Policy, please contact the tc999 Data Protection team:

  • Email: [email protected]
  • Support: 24/7 live chat support available
  • Response time: Typically within 72 hours

We take every request seriously and work to resolve it as quickly as possible.

Choose tc999 for Safe Gaming

Your data is secure, your transactions are safe — join TC999 and play in a trusted environment.

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